This is the moment you've been waiting for – your dream home is built and is almost ready for you to move in. Once you get to this
WHAT TO EXPECT
This is the moment you've been waiting for – your dream home is built and is almost ready for you to move in. Once you get to this post-build phase, a settlement meeting will be arranged to organise final documentation, warranty and of course, your keys.
INSPECTION, SETTLEMENT AND HANDOVER
As your home nears completion and your move in day approaches you’ll meet with your Construction Supervisor for the Practical Completion Inspection (PCI).
This is our opportunity to take you through your home showing you any features of your home, demonstrate how to use any key features, discuss how best to care for your home once you move in & the final steps before we handover the keys.
MAINTENANCE AND SIMCARE
Once you're in your new home, our industry leading SimCare program begins. The program includes a six-month warranty and seven-year structural guarantee, plus a guide with best practice tips and recommendations to keep your new home beautiful and safe long after your move in day. After living in the home for six months, you can complete a Post Construction Warranty Form so we can rectify any completed work that needs fixing. The seven-year structural guarantee covers things like concrete foundations and structural brickwork.
For any maintenance work, we have a full time Maintenance Customer Relationship Coordinator who will ensure that all rectification is carried out in a timely manner, with as minimal disruption as possible.
Get in touch with us
Whether you’re ready to build your dream home, already building or just have a few questions, we're here to help.